Contact Us

Hours of Operation

Monday to Friday: 7:30am – 5:00pm

After Hours and Weekend Support

Please note support after 4:30pm on weekdays and on weekends is based on range of severity of impact on the user community as a whole. This response is ‘Best Effort’ and managed by the ITS Leadership Team. This means we will assess the problem use “call-back” processes in the collective agreement and attempt to solve the problem.

ITS OneStop Support

Phone: 705-749-5530 ext. 4111

Services by Leader

Todd Lemay – Director, Infrastructure & IT Services

  • User accounts
  • College Network / WiFi / Internet
  • Email & Office365
  • Software image & desktop applications
  • Phone & VM services
  • Data backup & restore
  • RezNet
  • Data Centre Operations / Hosting
  • Network services

  • Direct academic lab and classroom support
  • Desktop computer install and repair services
  • Connection to the network (wired, wireless)
  • Desktop application install
  • Learning commons
  • Multi-media AV classroom presentation technology
  • Marksense testing
  • Network printer and printing services
  • Duplication and photocopying
  • Switchboard services

Matt Villeneuve – Director, Applications & Information Management

  • Application development for Fleming’s administrative services and student records (Evolve)
  • Operational Issues with College Administrative Systems
  • Data reporting sources access and development
  • Interfaces to external vendors and applications
  • College database support and development
  • College Portal