Voicemail

Ways to manage Voicemail from different locations

From your Cisco Desk Phone:

  • If you share your phone with other extensions, press your line button to get dial tone
  • press the messages (envelope) button on 79XX, or (tape) button on 88XX
  • the system will ask for your pin followed by pound (#)

From Another Cisco Phone within the College:

  • press the messages (envelope) button
  • the system will say “Enter your pin…” PRESS *
  • the system will now say “Enter your ID followed by pound (#)” Your id is your extension number
  • the system will now say “Enter your pin…” You are now entering your own voicemail box. Enter your pin (5 digit password)

From Outside the College:

  • Dial one of the main external numbers (Sutherland – 705-749-5530, Frost – 705-324-9144, Haliburton – 705-457-1680, Cobourg – 905-372-6865)
  • When you hear the auto-attendant greeting, press the * button
  • You will hear “Enter your ID, followed by pound (#)”. Your ID is your extension number
  • You will hear “Enter your PIN, followed by pound (#)”. Your PIN is your voicemail password.
  • After successfully entering your credentials you will be placed into the voicemail main menu.

Voicemail to Email

All new phone accounts have this feature turned on by default, if you would like it turned on, please send an email to ITSupport@flemingcollege.ca with the subject line Voicemail to Email for First Name Last Name Ext.

This service requires you know your 5-digit voicemail password.  If you don’t know what that is, please include in the body of your message that you would like your voicemail password reset.  Your password will be reset to the default voicemail password 95123

Options While Listening to a Voicemail

3 – deletes the message
4 – to slow it down
6 – to speed it up
7 – to repeat the message at any time
9 – listen to message properties
* – ends the current message

FAQ

How does VM2Email work?

  • If you receive a voicemail, it will automatically be directed to your email.  If you delete it, from your email, it goes into your voicemail deleted folder, if deleting it was an accident, within 5 days, you can recover the voicemail by accessing your deleted voice messages using your desktop phone

What is my phone ID and PIN?

  • Your ID is your 4 digit phone extension, your PIN is your 5 digit password

How often do I have to change my voicemail password?

  • Every 180 days.

How many digits is my voicemail password, and what is the default?

  • Voicemail passwords are 5 digits, and the default is 95123

How do I reset my voicemail password?

What happens to my deleted voice messages?

  • They go into your deleted voice message folder and are held there for 5 days, after which they are purged from the system.

Can I reuse my existing voicemail password?

  • Yes

Can I change my voicemail password through my email?

  • No, you need to know your 5 digit password and log in

How do people reach me using the dial by name directory?

  • When you access your voicemail for the first time, you are guided through the self enrollment, at that time you set a recorded name, when someone speaks your name, the phone system matches the spoken name, to the recorded name you set