Frequently Asked Questions

Below you will find some Frequently Asked Questions on Fleming’s commitment to accessibility.

As an employee, what accessibility training must I complete?

In an effort to make education fully accessible, Fleming College has mandatory accessibility training for employees, volunteers, and student leaders. The Training page contains further information.

What are some examples of accommodations that our students typically request?

  • Training and access to technical aids (assistive equipment and software) such as Dragon Naturally Speaking, Kurzweil;
  • Computerized note-taking for those with sight or hearing disabilities;
  • Alternatives to print materials;
  • American Sign Language interpreting;
  • Alternative testing arrangements;
  • Counselling support;
  • Other supports such as learning strategies, peer note-taking and tutoring services;
  • Closed captioning for video clips used in the classroom;
  • If students are requesting an accessible format of a document in your class or service area you should speak to the Accessibility Facilitator about options for converting the item to an accessible format.

How do I make my office, classroom, or service area accessible to someone with a physical disability?

Begin by ensuring a barrier-free environment.  Remove obstacles and arrange furniture to give clear passage, contacting Facilities to assist where appropriate.  Provide the person with information about accessible features in the immediate environment (such as automatic doors and accessible washrooms).

I’m having difficulty understanding something being said by someone with a speech-related disability.  Is it rude to ask them to repeat what they’re saying?

It’s not rude at all to ask the person to repeat what they said.  If you haven’t understood, do not pretend. Whenever possible, ask questions that can be answered by a “yes” or a “no.” Allow the person the time he or she needs to get the point across, and wait for the person to finish before you respond.

What does it mean if someone requests an “alternative format” of a document?

People access information in different ways. Some require large print or strong colour contrast, while others may require Braille or an e-version for screen-reading software. According to the AODA’s Information and Communications Standard, you are required to provide information, upon request, in a format that is accessible to persons with disabilities. If you receive a request, it is best to work with the individual to decide what alternative format best suits his or her needs. Students who are registered with Accessible Education Services (AES) can submit an online form:  Alternative Format Textbook Request and further information on Requesting Accessible Documents or Formats.

Am I required to lower the standards of an assignment because a student has a disability?

No. The same academic standards should be applied to all students within your class. Academic accommodations, as determined by AES, are put into place to remove the barriers to learning and demonstrate the knowledge of students with disabilities.

Does granting accommodations to one student provide an unfair advantage over the other students in that class?

Academic accommodations are based on current and appropriate disability documentation which serves to remove barriers to learning and demonstrate the knowledge of students with disabilities.