Business Intelligence and Analytical Services’ mission is to empower Fleming stakeholders with the business intelligence and analytics insights they need to build a better college, better college communities, and provide a better student experience. The BI team works collaboratively with all divisions, departments, schools, partners and our communities to collect, compile, develop and disseminate business intelligence and analytics. We adopt a Systems Theory approach, recognizing that the College is made up of a cohesive group of interrelated, interdependent parts influenced by its environment, and defined by its structure and purpose. This approach acknowledges that the whole is greater than the sum of its parts.
We promote reliable, verifiable, open and transparent business intelligence and data analytics (DA) across all facets of the college to support strategic directions, enhance evidence-based decisions, and improve operational activities accordingly. This guide is the first step in democratizing business intelligence for utilization by appropriate stakeholders.
Business Intelligence and Analytical Services is responsible for:
- Supporting and coordinating the implementation of the college Strategic Plan, Academic Plan and annual Business Plan through project management and performance measurement within the Project Management Office (PMO).
- The PMO is also responsible for the Business Plan’s annual planning process and performance reporting through the Annual Report. These two documents are regulatory compliance requirements of the Ontario Government.
- Recommending and monitoring the Strategic Mandate Agreement (SMA) metrics and targets. This includes both System-Wide metrics on which all Ontario colleges will be assessed and Institution-Specific metrics that Fleming has established as KPIs of differentiation.
- Planning, designing and conducting institutional research such as surveys and data mining of operational and transactional data to support evidence-based decision making throughout the college.
Contact
Sherry Gosselin, Chief Business Intelligence Officer
sherry.gosselin@flemingcollege.ca
Jason Dennison, Director, Business Intelligence and Analytical Services
jason.dennison@flemingcollege.ca