Respondus Lockdown Browser\Monitor Installation

  1. Open your desired Web Browser (Chrome, Firefox, Edge etc…)
    Enter the web address: https://download.respondus.com/lockdown/download.php?id=928637690
  2. Click the Install Now button.
  3. Click Save File.
  4. Navigate to where the file was saved
  5. Double click filename LockDownBrowser-2-0-4-03.exe to install
  6. Choose English (United States) and click Next
  7. Review license agreement and click “I accept ..” if you agree.
  8. Click Next
  9. Click Finish
  10. The icon for LockDown Browser will be on the desktop (Note: You DO NOT need to click on this icon to use Lockdown Browser)

Testing Lockdown Browser

  1. Sign into Mycampus > D2L
  2. Scroll down and look for ‘Self Registration Courses for Staff & Students’ on the right side of the page
  3. Click on ‘Respondus Lockdown Browser’
  4. In the ‘Self Registering Course Offerings’ window, find and click on ‘Respondus Lockdown Browser and Monitor Course’
  5. Click Register
  6. Click Submit
  7. Click Finish
  8. In D2L, under ‘My Courses’, there will now be a ‘Respondus Monitor and Lockdown Course’ tile, click on it
  9. Click ‘Assessments’
  10. Click ‘Quizzes’
  11. Click ‘Practice Test for Students user WebCam – no password + Webcam – Requires Respondus LockDown Browser + Webcam’
  12. Scroll to the bottom of the page and click ‘Launch LockDown Browser’
  13. Follow the prompts on screen to test the software

You may be prompted to close software – this is necessary to write your tests. It’s in your best interest to close this software ahead of time. Some examples are:

  1. WhatsApp
  2. Teams
  3. Webex
  4. Skype
  5. AnyDesk
  6. Zalo
  7. Discord

NOTE FOR INSTALLING RESPONDUS ON A CHROMEBOOK

Lockdown Browser requires that the pop-up blocker is either disabled or that an exception is made for the Fleming’s Desire2Learn page prior to starting the test. This cannot be skipped and the test will not properly start until this is done – an error message will not appear, you’ll just be brought back to the page to launch the quiz.

Instructions on how to do this are found here: https://support.respondus.com/hc/en-us/articles/4409604356123-D2L-Brightspace-Cannot-move-past-the-start-quiz-page

Service Level/Support

Service is available 24×7 except for scheduled maintenance

Technical Support provided by Fleming College ITS:

Phone: 1-866-353-6464 x4111 Option #1

Email: itsupport@flemingcollege.ca