Modernizing our service delivery tools & approach enables staff to efficiently provide an exceptional student experience. Recent projects supporting this initiative & related outcomes include:
Project |
Status |
| Qless Service Intake – Registrar’s Office | Completed |
| Student Service Hub Proof-of-Concept (BO-5.1.1) | Completed |
| 24/7 IT Service Desk – After-hours Expansion | Completed |
| IT Remote Support Tool | Completed |
| CRM Business Case (BO-6.3.1) | Completed |
| Expand iCent International Portal | Completed |
| Modern Campus (MC) Lifelong Learning (LLL) replace Web Registration (WebReg) for non-FT program enrolment | In Progress |
(Business Objective (BO-6.4.1)