Category Archives: IT News

ITS is hiring! – Job ID 3359 – Enterprise Systems Programmer Analyst

ITS is looking to hire an Enterprise Systems Programmer Analyst to support the Colleges use of Information Application Services including but not limited to Oracle/PeopleSoft Enterprise Resource Planning (ERP) software by deploying and configuring purchased modules, designing and developing modifications, and integrating third party applications at all campuses.

The incumbent will provide Technical and Business Analysis support to the client departments by gaining understanding of their business processes and system requirements through consultation. Research solutions to meet these requirements that fit the priorities and resources of the College, and then promote and deploy these solutions that may involve deploying a new module from the College Administrative System vendor (currently Oracle/PeopleSoft), in-house design and development of a new component, purchasing and integrating a third-party application, or managing vendor contracted services.

The incumbent will support client departments with product knowledge transfer by assisting in training, preparing training materials and researching product capabilities.

Further support is provided by maintaining an awareness of current industry standards and assisting the College in evolving and developing information systems that can remain compatible with, and take advantage of, the developing trends in the information processing industry.

Provide technical expertise to client departments with regards to the Colleges Administrative computing systems consisting primarily of Enterprise Resource Planning (ERP) software (Oracle/PeopleSoft) and its integration with related systems including Clockworks (counselling support), StarRez (residence management), D2L Brightspace (learning management system), the myCampus portal (application and single sign-on hub), business intelligence reporting tools, and homegrown applications (academic planning, course outlines).

Provide administrative coverage and assistance with the myCampus portal.

Learn more and apply here: Job ID 3359 – Enterprise Systems Programmer Analyst

World Password Day – How hackable are you?

Weak or reused passwords are one of the biggest causes of data breaches. World Password Day is your annual reminder to protect your digital life with strong & unique passwords.

How to stay secure:

  • Avoid reusing passwords across accounts
  • Use a password manager to generate and store strong, unique passwords
  • Enable MFA wherever possible

Your responsibility:  All Fleming users play a role in keeping their accounts secure. Strong passwords + MFA = your best defence.

Take the quiz and find out.

1Password for Fleming Staff:  Fleming employees have access to 1Password, an industry‑leading password manager available on desktop, mobile, and browser. If you’re not using it yet, visit the TDX Service Catalog to request your license invitation.

 

ITS is hiring! – Job ID 3347 – Service Desk Technical Support Specialist

ITS is looking to hire an additional Service Desk Technical Support Specialist at our Sutherland Campus location.

The Service Desk Technician is the initial point of contact for resolving technical issues for Fleming College users.  They will provide hardware, software, and network connection troubleshooting for a wide variety of devices including workstations, printer, mobile devices, and phones and will provide advice or one-on-one training to users.

Ensures effective, timely and accurate creation and resolution of service tickets.  Communicates updates on a day-to-day basis, particularly regarding critical issues. Escalates tickets when necessary to IT Network/Evolve team when appropriate.  Works closely with IT Network/Evolve teams to collect appropriate ticket info to assist in the resolution of problems.

Supports and facilitates learning in the Learning Commons by responding to student questions and assisting with use of software.

Learn more and apply here: Job ID 3347 – Service Desk Technical Support Specialist

ITS is hiring! – Job ID 3338 – Enterprise Systems Programmer Analyst

ITS is looking to hire a Enterprise Systems Programmer Analyst.

Reporting to the Vice-President, Information Technology & Digital Strategy, this position provides technical expertise  to client departments with regards the Colleges Enterprise Resource Planning (ERP) software (Oracle / PeopleSoft), Oracle Database and its integration with other related systems including the MyCampus portal, business intelligence reporting tools, and homegrown applications.

This includes deploying and configuring ERP modules, designing and developing modifications and bolt-ons based upon feedback from departmental Business Analysts and Managers, and integrating third party applications within the system.

The incumbent works directly with Technical Business Analysts and Business Analysts, vendor representatives and relevant College leaders. They gather detailed business requirements, functional specifications, test plans, end-user training materials, and procedural documentation and translate that into specific technical information and programming requirements. Solutions which may not be readily apparent are researched, and the incumbent is required to maintain an awareness of current industry standards to assist the College to remain compatible with, and take advantage of, developing trends in the information processing industry.

Learn more and apply here: Job ID 3338 – Enterprise Systems Programmer Analyst

FRAUD PREVENTION MONTH – Stay Safe: Protect Yourself from Scams & Fraud

March is Fraud Prevention Month, and it’s a good time to stay alert and protect yourself from common scams.

Scammers often pose as trusted organizations or create urgent situations. A few common tactics include:

  • Tuition/payment scams: You may be asked to send money for fees through unusual methods or at a discount (e.g., wire transfer, gift cards, or unfamiliar payment platforms).
  • Phishing emails or texts: Messages that look like they’re from your bank, school, or a service you use, asking you to click links or provide personal information.
  • Job or rental scams: Offers that seem too good to be true and require upfront payments or sensitive details.
  • Impersonation Scams: Fraudsters pretend to be bank employees, law enforcement or government officials to solicit personal data.

 If something feels urgent, unusual, unsolicited, or too good to be true, pause and verify through official channels.

 If you think you’ve been targeted or scammed, take action quickly: 

  • Contact your bank or financial institution immediately
  • Save all relevant information (emails, messages, receipts)
  • Report the incident to your local police
  • Report to the Canadian Anti-Fraud Centre: 1-888-495-8501 or online
  • Notify the company or service involved (e.g. credit card provider)
  • Consider placing alerts on your credit with Equifax or TransUnion

Visit the Government of Canada’s Fraud Prevention Month page or Canadian Anti-Fraud Centre for more tips and resources on how to protect yourself.

ITS is hiring! – Job ID 3326 – Enterprise Application Administrator

What This Position is About:

Lead the work group’s support for the College’s use of Information Application Services including but not limited to Modern Campus Lifelong Learning and D2L Brightspace Learning Management System (LMS) by coordinating communications (primarily work requests, status updates and meeting correspondence) between the client departments college-wide and the IT division with the purpose of prioritizing assigned tasks, challenging and clarifying requirements and performing initial analysis and assessment.

Provide Technical and Business Analysis support for the College’s Modern Campus Lifelong Learning Registration Portal and D2L Brightspace Learning Management System (LMS) by deploying and configuring purchased modules.

Support the client departments by gaining understanding of their business processes and system requirements through consultation. Research solutions to meet these requirements that fit the priorities and resources of the College and promote and deploy these solutions that may involve deploying a new module from the Registration Portal (currently Modern Campus Lifelong Learning) and/or Learning Management System (LMS) vendor (currently D2L Brightspace) and managing vendor contracted services.

Support client departments with product knowledge transfer by assisting in training, preparing training materials and researching product capabilities.

Provide direct technical support to students and training facilitators through work requests, delivery of training, and preparation of training materials.

Further support is provided by maintaining an awareness of current industry standards and assisting the College in evolving and developing information systems that can remain compatible with, and take advantage of, the developing trends in the information processing industry.

How To Apply:

Internal Candidates: apply through My Campus by visiting the Career Opportunities page.

External candidate: apply by visiting the Fleming Careers Page.

ITS is hiring! – Job ID 3304 – Network Support Analyst-Network Services

ITS is looking to hire an additional Network Support Analyst at our Sutherland Campus location.

The Network Support Analyst is responsible for designs, develops, maintains and administers IT systems, applications, network services and associated security for academic and administrative areas at all campuses. Includes:  desktop applications, application server technology, cloud services, Active Directory (AD) & AzureAD, Office365 Administration, single sign-on (SSO) technologies, storage area networks, and data security, network design and implementation)

Provides analysis, network and programming support to the user community and Information Technology Services, maintaining and providing user support for College Information Systems as they relate to ITS services for the enterprise.

Provides point-of-contact functions, which includes, initial contact, issue identification, problem resolution, follow-up and internal communication in ITS.  For on going projects it includes: liaison between ITS and other project staff, communication, documentation, proactive problem identification and resolution until project is complete.

Learn more and apply here: Job ID 3304 – Network Support Analyst-Network Services

ITS is hiring! – Job ID 3299 – Senior Enterprise Web Applications Analyst

ITS is looking to hire a Senior Enterprise Web Applications Analyst.

Reporting to the Manager of College Information Systems, this position will lead the work groups support for the College’s use of Information Application Services, including but not limited to Oracle/PeopleSoft’s Enterprise Resource Planning (ERP) software by coordinating communications (primarily work requests, status updates and meeting correspondence) between the client departments college-wide and the IT division with the purpose of prioritizing assigned tasks, challenging, and clarifying requirements and performing initial analysis and assessment.

Administer the College Enterprise Portal including design, development, support and analysis. Source, develop and support contribution tools deployed to content owners across the entire College community. Manage and maintain information provided by contributors throughout the College. Act as single point of contact for our portal vendor and the external third parties with content provided on or through the college portal. Plan, coordinate and manage regular maintenance windows for portal vendor software updates with input/consideration for all operational areas of the College.

Research industry trends and anticipate short- and long-term future College requirements. Integrate using delivered services and/or responsible for analysis, design, development and implement core services as associated to College’s ERP system. Anticipate and research any security needs and provide direction for portal applications in conjunction with ERP and any third-party systems as needed. Support the client departments by gaining understanding of their business processes and system requirements through consultation.

Learn more and apply here: Job ID 3299 – Senior Enterprise Web Applications Analyst

ITS is hiring! – Job ID 3279 – Service Desk Technical Support Specialist

ITS is looking to hire an additional Service Desk Technical Support Specialist at our Sutherland Campus location.

The Service Desk Technician is the initial point of contact for resolving technical issues for Fleming College users.  They will provide hardware, software, and network connection troubleshooting for a wide variety of devices including workstations, printer, mobile devices, and phones and will provide advice or one-on-one training to users.

Ensures effective, timely and accurate creation and resolution of service tickets.  Communicates updates on a day-to-day basis, particularly regarding critical issues. Escalates tickets when necessary to IT Network/Evolve team when appropriate.  Works closely with IT Network/Evolve teams to collect appropriate ticket info to assist in the resolution of problems.

Supports and facilitates learning in the Learning Commons by responding to student questions and assisting with use of software.

Learn more and apply here: Job ID 3279 – Service Desk Technical Support Specialist