Author Archives: rwales

Scheduled Maintenance: Account Login Services – Wed July 29, 7:00-9:00 pm

When?

Wednesday, July 29th, 2026 – 7:00 pm to 9:00 pm

Why?

To perform regular maintenance.

What’s the impact?

During the maintenance window above, users may be unable to perform new logins to Fleming applications that use the common single sign-on (SSO) interface shown below. This includes MyCampus, D2L, Evolve/PeopleSoft and other applications.

Information Update: Outlook Email Enhancements

When?

Monday, June 29th, 2026

Why?

To reduce the risk of phishing and social engineering attacks by making potentially suspicious emails easier for users to identify and handle safely.

How

We are enabling the following enhancements to strengthen email security by combining advanced threat detection with improved user awareness:

These features help detect emails that may pose a security risk, such as messages that appear unusual, originate from external sources, or attempt to impersonate known contacts.
In addition, aligning the external email banner with built-in safety tips will create a more consistent and intuitive user experience by presenting security warnings in a clear, unified format.

What’s the impact?

  • Increased visibility into potentially suspicious or high-risk messages
  • Occasional legitimate emails may also be flagged or routed to Junk Email
  • Clearer, contextual security warnings to help users make safer decisions

Scheduled Maintenance: Haliburton Campus Wireless (Wi-Fi) Network Upgrade | Thursday March 26th & Friday March 27, 2026 (2 Days)

When?

Thursday, March 26th and Friday March 27th 2026 (2 Days)

Why?

To upgrade the Haliburton’s campus wireless (Wi-Fi) network infrastructure.

What’s the impact?

Fleming’s on-campus wireless (Wi-Fi) service will experience short, intermittent outages during this maintenance window.

After the upgrade, the next time you connect to Fleming’s Wi-Fi service, your device may ask you to confirm the connection information and/or trust a new certificate – which is safe to do as part of this upgrade. More guidance on troubleshooting wireless connectivity can be found here: Article – Help Connecting to Fleming.

FRAUD PREVENTION MONTH – Stay Safe: Protect Yourself from Scams & Fraud

March is Fraud Prevention Month, and it’s a good time to stay alert and protect yourself from common scams.

Scammers often pose as trusted organizations or create urgent situations. A few common tactics include:

  • Tuition/payment scams: You may be asked to send money for fees through unusual methods or at a discount (e.g., wire transfer, gift cards, or unfamiliar payment platforms).
  • Phishing emails or texts: Messages that look like they’re from your bank, school, or a service you use, asking you to click links or provide personal information.
  • Job or rental scams: Offers that seem too good to be true and require upfront payments or sensitive details.
  • Impersonation Scams: Fraudsters pretend to be bank employees, law enforcement or government officials to solicit personal data.

 If something feels urgent, unusual, unsolicited, or too good to be true, pause and verify through official channels.

 If you think you’ve been targeted or scammed, take action quickly: 

  • Contact your bank or financial institution immediately
  • Save all relevant information (emails, messages, receipts)
  • Report the incident to your local police
  • Report to the Canadian Anti-Fraud Centre: 1-888-495-8501 or online
  • Notify the company or service involved (e.g. credit card provider)
  • Consider placing alerts on your credit with Equifax or TransUnion

Visit the Government of Canada’s Fraud Prevention Month page or Canadian Anti-Fraud Centre for more tips and resources on how to protect yourself.

ITS is hiring! – Job ID 3326 – Enterprise Application Administrator

What This Position is About:

Lead the work group’s support for the College’s use of Information Application Services including but not limited to Modern Campus Lifelong Learning and D2L Brightspace Learning Management System (LMS) by coordinating communications (primarily work requests, status updates and meeting correspondence) between the client departments college-wide and the IT division with the purpose of prioritizing assigned tasks, challenging and clarifying requirements and performing initial analysis and assessment.

Provide Technical and Business Analysis support for the College’s Modern Campus Lifelong Learning Registration Portal and D2L Brightspace Learning Management System (LMS) by deploying and configuring purchased modules.

Support the client departments by gaining understanding of their business processes and system requirements through consultation. Research solutions to meet these requirements that fit the priorities and resources of the College and promote and deploy these solutions that may involve deploying a new module from the Registration Portal (currently Modern Campus Lifelong Learning) and/or Learning Management System (LMS) vendor (currently D2L Brightspace) and managing vendor contracted services.

Support client departments with product knowledge transfer by assisting in training, preparing training materials and researching product capabilities.

Provide direct technical support to students and training facilitators through work requests, delivery of training, and preparation of training materials.

Further support is provided by maintaining an awareness of current industry standards and assisting the College in evolving and developing information systems that can remain compatible with, and take advantage of, the developing trends in the information processing industry.

How To Apply:

Internal Candidates: apply through My Campus by visiting the Career Opportunities page.

External candidate: apply by visiting the Fleming Careers Page.

Information Update: Launch of Remote Control Support

When?

Monday, February 23, 2026

Why?

The Fleming ITS Department now offers  Remote Control Support  to provide faster and more effective technical assistance without requiring an in-person visit.

Staff using Fleming-issued computers can grant IT Service Desk technicians secure remote access to their devices through the TeamViewer application. This allows IT staff to diagnose and resolve issues more efficiently while minimizing disruption to your work.

How?

Visit the TDX Service Portal to request Remote Control Support.

Caution – Be Aware of Fake Support Calls

Cybercriminals posing as legitimate IT support staff may contact you by phone or email and urge you to join a malicious remote access session. If anything seems suspicious, do not accept the remote session invitations or provide any device connection information. Only participate in remote support sessions scheduled through the TDX Service Portal with an authorized member of the Fleming College IT Service Desk team.