When?
Wednesday, August 26, 2026 at 10:40 am.
Why?
Bell has fixed the impacted phone circuit.
What’s the impact?
Inbound calls to 705-324-9144 continue to be answered by the College’s auto-attendant.
Category Archives: Service Notifications
Unplanned Outage: Frost main campus phone line 705-324-9144 is down
When?
Tuesday, August 25, 2026
Why?
Bell telephony circuit is down.
What’s the impact?
A service disruption is preventing inbound calls to the Frost Campus main number (705-324-9144). A support ticket is opened with Bell to restore service.
In the meantime, calls to Frost campus are still possible via our tollfree number 1 866 353 6464.
Scheduled Maintenance Wireless (Wi-Fi) Network Upgrade at Sutherland Residence Buildings 1 – 6
When?
Monday, August 17 – Friday, August 28 2026
Why?
To upgrade the College’s wireless (Wi-Fi) network infrastructure at Sutherland Residence Buildings 1 – 6.
What’s the impact?
Fleming’s on-campus wireless (Wi-Fi) service will experience short, localized intermittent outages as we upgrade one access point at a time during this maintenance window.
After the upgrade, the next time you connect to Fleming’s Wi-Fi service, your device may ask you to confirm the connection information and/or trust a new certificate – which is safe to do as part of this upgrade. More guidance on troubleshooting wireless connectivity can be found here: Article – Help Connecting to Fleming.
Service Restored: Wireless Connectivity at Sutherland has been restored
When?
Friday, August 14, 2026 at 10:10am
Why?
Wireless connectivity at Sutherland Campus has been restored at approximately 10:10am.
What’s the impact?
Wireless Services at Sutherland have been restored and currently available to all staff and student.
Unplanned Outage: Wireless Connectivity Issue at Sutherland
When?
Friday, August 14, 2026
Why?
We are currently experiencing an unexpected issue causing Wireless Connectivity to be unavailable. The root cause is under investigation.
What’s the impact?
{Some} users may be impacted. ITS is actively working on the issue and will provide updates as more information becomes available.
Scheduled Maintenance: Account Login Services – Wed July 29, 7:00-9:00 pm
When?
Wednesday, July 29th, 2026 – 7:00 pm to 9:00 pm
Why?
To perform regular maintenance.
What’s the impact?
During the maintenance window above, users may be unable to perform new logins to Fleming applications that use the common single sign-on (SSO) interface shown below. This includes MyCampus, D2L, Evolve/PeopleSoft and other applications.
Information Update: Outlook Email Enhancements
When?
Monday, June 29th, 2026
Why?
To reduce the risk of phishing and social engineering attacks by making potentially suspicious emails easier for users to identify and handle safely.
How
We are enabling the following enhancements to strengthen email security by combining advanced threat detection with improved user awareness:
These features help detect emails that may pose a security risk, such as messages that appear unusual, originate from external sources, or attempt to impersonate known contacts.
In addition, aligning the external email banner with built-in safety tips will create a more consistent and intuitive user experience by presenting security warnings in a clear, unified format.
What’s the impact?
- Increased visibility into potentially suspicious or high-risk messages
- Occasional legitimate emails may also be flagged or routed to Junk Email
- Clearer, contextual security warnings to help users make safer decisions
Scheduled Maintenance: S: File Server – Saturday June 27, 2026 at 8pm
When?
Saturday, June 27, 2026, from 8:00 pm to 1:00am (Sunday, June 28, 2026)
Why?
To perform system upgrades.
What’s the impact?
Please ensure any S: files are saved and closed prior to maintenance/
During the maintenance window, files stored on the network file server will be unavailable. Staff will be impacted as follows:
- S: files will be unavailable, as a network drive from on-campus PCs, VDI and through MyWorkDrive.
Access to all forms of Office 365 file storage (OneDrive, MS Teams, and SharePoint) will not be impacted.
Service Restored: Microsoft Exchange – Outlook
When?
Monday June 1, 2026
Why?
An issue with the Mailbox Replication Service specifically caused an increase in latency and impact.
What’s the impact?
Impact was specific to some users located in Canada attempting to access their mailbox through any of the connection methods.
Service Degradation: Microsoft Exchange – Outlook
When?
Monday June 1, 2026
Why?
Users may be unable to access Exchange Online using multiple connection methods.
The mailbox hosting infrastructure isn’t processing requests as efficiently as expected
What’s the impact?
Some users may be impacted. ITS is actively monitoring the issue and will provide updates as more information becomes available.