Author Archives: fiqbal

ITS is hiring! – Job ID 3359 – Enterprise Systems Programmer Analyst

ITS is looking to hire an Enterprise Systems Programmer Analyst to support the Colleges use of Information Application Services including but not limited to Oracle/PeopleSoft Enterprise Resource Planning (ERP) software by deploying and configuring purchased modules, designing and developing modifications, and integrating third party applications at all campuses.

The incumbent will provide Technical and Business Analysis support to the client departments by gaining understanding of their business processes and system requirements through consultation. Research solutions to meet these requirements that fit the priorities and resources of the College, and then promote and deploy these solutions that may involve deploying a new module from the College Administrative System vendor (currently Oracle/PeopleSoft), in-house design and development of a new component, purchasing and integrating a third-party application, or managing vendor contracted services.

The incumbent will support client departments with product knowledge transfer by assisting in training, preparing training materials and researching product capabilities.

Further support is provided by maintaining an awareness of current industry standards and assisting the College in evolving and developing information systems that can remain compatible with, and take advantage of, the developing trends in the information processing industry.

Provide technical expertise to client departments with regards to the Colleges Administrative computing systems consisting primarily of Enterprise Resource Planning (ERP) software (Oracle/PeopleSoft) and its integration with related systems including Clockworks (counselling support), StarRez (residence management), D2L Brightspace (learning management system), the myCampus portal (application and single sign-on hub), business intelligence reporting tools, and homegrown applications (academic planning, course outlines).

Provide administrative coverage and assistance with the myCampus portal.

Learn more and apply here: Job ID 3359 – Enterprise Systems Programmer Analyst

Service Degradation: Microsoft Exchange – Outlook

When?

Monday June 1, 2026

Why?

Users may be unable to access Exchange Online using multiple connection methods.
The mailbox hosting infrastructure isn’t processing requests as efficiently as expected

What’s the impact?

Some users may be impacted. ITS is actively monitoring the issue and will provide updates as more information becomes available.

Scheduled Maintenance: S: File Server – Saturday May 30, 2026 at 8pm

When?

Saturday, May 30, 2026, from 8:00 pm to 1:00am (Sunday, May 31, 2026)

Why?

To perform system upgrades.

What’s the impact?

During the maintenance window, files stored on the network file server will be unavailable. Staff will be impacted as follows:

  • S: files will be unavailable, as a network drive from on-campus PCs, VDI and through MyWorkDrive.
Access to all forms of Office 365 file storage (OneDrive, MS Teams, and SharePoint) will not be impacted

 

Scheduled Maintenance: Wireless (Wi-Fi) Network Upgrade at Frost Campus | May 19 – June 12, 2026

When?

Tuesday, May 19th to Friday June 12th 2026

Why?

To upgrade the College’s wireless (Wi-Fi) network infrastructure at Frost Campus.

What’s the impact?

Fleming’s on-campus wireless (Wi-Fi) service will experience short, localized intermittent outages as we upgrade one access point at a time during this maintenance window.
After the upgrade, the next time you connect to Fleming’s Wi-Fi service, your device may ask you to confirm the connection information and/or trust a new certificate – which is safe to do as part of this upgrade. More guidance on troubleshooting wireless connectivity can be found here: Article – Help Connecting to Fleming.

Scheduled Maintenance: Staff File Server – Saturday April 25

When?

Saturday, April 25, 2026, from 8:00 pm to 1:00am (Sunday, April 26, 2026)

Why?

To perform system upgrades.

What’s the impact?

During the maintenance window, staff files stored on the network file server will be unavailable. Staff will be impacted as follows:

  • H (Home) drive will be unavailable, as a network drive for on-campus PCs, VDI and through MyWorkDrive.
  • Use of on-campus desktop PCs will not be available without an H: drive
  • Use of VDI PCs will not be available without an H: drive
Access to all forms of Office 365 file storage (OneDrive, MS Teams, and SharePoint) will not be impacted.

Note:

  • Staff are advised to log off or shut down their on-campus desktop PCs at the end of day on Friday April 24th.

Scheduled Maintenance: Account Login Services

When?

Wednesday, April 22nd, 2026 – 7:00 to 10:00 pm

Why?

To perform regular maintenance.

What’s the impact?

During the maintenance window above, users may be unable to perform new logins to Fleming applications that use the common single sign-on (SSO) interface shown below. This includes MyCampus, D2L, Evolve/PeopleSoft, Office 365, VPN, MyWorkDrive and other SSO-enabled services.

ITS is hiring! – Job ID 3347 – Service Desk Technical Support Specialist

ITS is looking to hire an additional Service Desk Technical Support Specialist at our Sutherland Campus location.

The Service Desk Technician is the initial point of contact for resolving technical issues for Fleming College users.  They will provide hardware, software, and network connection troubleshooting for a wide variety of devices including workstations, printer, mobile devices, and phones and will provide advice or one-on-one training to users.

Ensures effective, timely and accurate creation and resolution of service tickets.  Communicates updates on a day-to-day basis, particularly regarding critical issues. Escalates tickets when necessary to IT Network/Evolve team when appropriate.  Works closely with IT Network/Evolve teams to collect appropriate ticket info to assist in the resolution of problems.

Supports and facilitates learning in the Learning Commons by responding to student questions and assisting with use of software.

Learn more and apply here: Job ID 3347 – Service Desk Technical Support Specialist