Monthly Archives: November 2025

Information Update CIRA DNS Firewall

When?

Thursday November 27, 2025 to Friday December 5, 2025

Why?

We are upgrading the CIRA DNS to improve security and reliability.

What’s the impact?

During this process, you may notice an automatic uninstall and reinstall of the CIRA DNS application on your device.

To ensure the upgrade completes successfully:
  • Leave your device powered on and connected to the Internet over the next week.
  • No manual action is required.
  • Note: there is the potential for a brief loss of DNS & Internet access during this upgrade process.
For more details about CIRA DNS and troubleshooting, please refer to this support article:
CIRA DNS Firewall Off-Network Protection

ITS is hiring! – Job ID 3279 – Service Desk Technical Support Specialist

ITS is looking to hire an additional Service Desk Technical Support Specialist at our Sutherland Campus location.

The Service Desk Technician is the initial point of contact for resolving technical issues for Fleming College users.  They will provide hardware, software, and network connection troubleshooting for a wide variety of devices including workstations, printer, mobile devices, and phones and will provide advice or one-on-one training to users.

Ensures effective, timely and accurate creation and resolution of service tickets.  Communicates updates on a day-to-day basis, particularly regarding critical issues. Escalates tickets when necessary to IT Network/Evolve team when appropriate.  Works closely with IT Network/Evolve teams to collect appropriate ticket info to assist in the resolution of problems.

Supports and facilitates learning in the Learning Commons by responding to student questions and assisting with use of software.

Learn more and apply here: Job ID 3279 – Service Desk Technical Support Specialist