On behalf of the Fleming College Information Technology Services (ITS) Department, we’re delighted to welcome you to the Fall 2025 semester! We understand starting a new academic journey can be challenging, especially when it comes to technology. We’re here to help you get connected seamlessly and stay secure.

New Students!

Welcome to New Students | Information Technology Services

All Students!

Get Geared Up!

Your essential IT handbook at Fleming College is the Technology Guide for Students. This guide covers everything you need to get started, including:

• Accessing Wi-Fi
• Changing your password
• Setting up Multi-Factor Authentication (MFA)

Download the guide for easy reference anytime: Technology Guide for Students | Information Technology Services (flemingcollege.ca)

Multi-Factor Authentication (MFA) adds an extra layer of security to your online accounts. When enabled, you’ll need a second verification step (like a code from your phone) to log in. This makes it much harder for hackers to steal your information. MFA is required for off-campus access and is simple to set up!

Find step-by-step instructions in the Technology Guide or visit our dedicated MFA webpage: Multi-factor Authentication (MFA) | Information Technology Services (flemingcollege.ca)

Contact Us

We’re here to help! If you encounter any issues with connectivity, login, or authentication, please reach out to the IT Service Desk:

• TDX Service Portal Home: TDX Service Portal Home (flemingcollege.ca)
• 24×7 – TDX Ticket & Phone Support 1-866-353-6464 x 4111 (select option 1)
• In Person Support & Business Hours: 7:30a to 5:00p – In-Person Support & Business Hours

Sutherland (C2102 Learning Resource Centre) or Frost (340 Learning Commons) campuses

Get Connected

Stay informed with Fleming ITS! Check out our website and social media channels for important IT updates, tips, and events:

• Fleming myCampus: Your personalized portal Dashboard – myCampus Portal (flemingcollege.ca)
• Fleming ITS Department: ITS Department Services

We’re excited to have you join the Fleming College community and are here to support you every step of the way. If you have any questions, please don’t hesitate to ask.

Phishing emails are a regular occurrence, a cyber threat lurking in your inbox. While Fleming makes every effort to reduce phishing emails, no system is perfect, and your awareness is key to protect yourself from phishing scams. Always exercise extra caution with any emails offering grants, bursaries or job offers.

Be aware of trusted sources for College information:

• Grants or bursaries notices will only be sent by our Financial Aid office (FinAid@flemingcollege.ca) or Advancement & External Relations department (alumni@flemingcollege.ca).
• Job opportunities and postings for on-campus student work are only ever posted to the Evolve Applicant Portal maintained by the Fleming College Human Resources department. Fleming College never sends mass communications about specific job postings. Refer to the Fleming College Career Services page for assistance with student employment at the College or elsewhere.
• Job offers will only be sent by our Human Resources department (hr@flemingcollege.ca) or a hiring manager that has interviewed you for job.
• Emails from outside of the organization, not from the @flemingcollege.ca email domain, include an “external sender” warning banner.

7 Red Flags of Phishing

You can increase your awareness by being able to spot the 7 Red Flags of Phishing. View them here.

What should you do if you suspect or spot a phish?

• Report a Phish: In Outlook (desktop or web), click on the [ Report ] button.  After making the report, the email is automatically deleted.
• If the email appears to be from someone you know, reach out to the sender through a different channel. i.e. Call the sender of the message on the phone and ask them if they sent you the message.
• If unsure, just remember – When in doubt – Throw it out! And just delete the email.

Where can I go for further assistance?

• Review the phishing resources available in our IT knowledge base.
• Visit the Government of Canada’s GetCyberSafe website for more information and tips beyond the 7 Red Flags for Phishing.
• Review phishing awareness videos on LinkedIn Learning.
• Contact the Fleming College IT Service Desk