Tuesday, December 3, 2024 from 10:00 PM to 11:59 PM.
Urgent maintenance to how the college’s phone system connects to the public telephone network.
Inbound/outbound calls to Peterborough will be unavailable during this time. E911 will also be unavailable during this outage.
Wednesday, November 27, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less than 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 or 6 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Wednesday, November 20, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Wednesday, November 13, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
The College recognizes the importance of technology modernization for maintaining efficient, reliable, and secure IT solutions and infrastructure. We will:
Projects supporting this initiative & related outcomes includes:
Project |
Status |
| Student End-point Replacement (24/25) | In Progress |
| Haliburton macOS Lab Upgrade | Completed |
| Staff End-point Replacement (24/25) | In Progress |
| Multi-function Printer Refresh | Completed |
| Data Centre Server Refresh (24/25) | In Progress |
| Re-platform PeopleSoft ERP system | In Progress |
| Wireless Upgrades | In Progress |
| Wide Area Network (WAN) 10 Gbps Link (BR-FR) Upgrade | Completed |
| Network Switch Upgrade (Campus) | In Progress |
| Network Switch Upgrade (Sutherland Residence Village) | Completed |
| Network Switch Upgrade (Frost Residence) | In Progress |
| Classroom Audio-Visual Upgrades (24/25) | In Progress |
| PeopleTools 8.6 Upgrade | In Progress |
| PeopleSoft Functionality Review (IBM) | In Progress |
Implement new Enterprise Service Management (EMS) & Information Technology Service Management (ITSM) portal for better service access and streamlined support for students and employees. Modernizie our service delivery software to enable staff to efficiently provide an exceptional student experience.
Recent projects supporting this initiative & related outcomes include:
Project |
Status |
| Team Dynamix ITSM Service Portal | Completed |
| Conversational AI Chatbot for Team Dynamix | In Progress |
| Team Dynamix ESM Service Portal – Registrar’s Office | In Progress |
| Additional Team Dynamix ESM Service Portals | Not Started |
| myCampus Portal Review | Completed |
(24/25 Business Objective BO-6.1.1)
Invest in collaboration technologies, classroom and meeting room equipment and related training to support Hy-Flex learning and other academic delivery models.
Recent projects supporting this initiative & related outcomes include:
Project |
Status |
| Hy-flex Academic Delivery (B3.316 & B3.320) | In Progress |
| Hy-flex Nursing Program Delivery (B2.101) | In Progress |
| Executive Meeting Room Refresh | In Progress |
| SAC Boardroom Refresh | In Progress |
| VDI Upgrade – Available to all students & staff (6.2.2) | In Progress |
(24/25 Business Objective BO-6.2.1)
Adopt a “cloud-first” strategy that prioritizes the use of cloud-based infrastructure and applications over on-premises solutions.
Recent projects supporting this initiative & related outcomes include:
Project |
Status |
| Salesforce Marketing Cloud | Completed |
| StarRez Cloud Migration | In Progress |
| CloudCard Implementation (Photo portion of OneCard) | Completed |
| Flywire Payment Gateway | Completed |
| Fleming Learn (D2L for Staff Training) | Completed |
| Pilot Microsoft CoPilot (BO-6.3.3) | In Progress |
| Microsoft Entra Domain Services Migration (BO-6.3.2) | Not Started |
| SelectSurvey.net Cloud Migration | Not Started |
ITS is looking to hire an additional Service Desk Technical Support Specialist at our Sutherland Campus location.
The Service Desk Technician is the initial point of contact for resolving technical issues for Fleming College users. They will provide hardware, software, and network connection troubleshooting for a wide variety of devices including workstations, printers, mobile devices, and phones and will provide advice or one-on-one training to users.
Ensures effective, timely and accurate creation and resolution of service tickets. Communicates updates on a day-to-day basis, particularly regarding critical issues. Escalates tickets when necessary to IT Network/Evolve team when appropriate. Works closely with IT Network/Evolve teams to collect appropriate ticket info to assist in resolving problems.
Supports and facilitates learning in the Learning Commons by responding to student questions and assisting with using software.
Learn more and apply here: Job ID 3107 – Service Desk Technical Support Specialist
Fleming College has released “Fleming F1rst”, its new strategic plan, providing a clear vision for college renewal. The aim is to provide a compelling student experience for all learners with a focus on their chosen fields of excellence. The plan also highlights Fleming’s aim to achieve operational effectiveness, ensuring a sustainable future.
There are nine priority areas of impact that will serve as the plan’s focus, each with a tactical and measurable approach to achieving the goals in each area. The plan aligns with Fleming’s vision statement – to be a nimble and dynamic college, leading Ontario in applied health, skilled trades education, and applied research.
Read the full Fleming F1rst launch announcement
The Fleming ITS Department is particularly focused on Section 06 – Implement a Multiyear Technology and Digitization Transition Plan statements as outlined below. Stay tuned for more updates as we unveil more details on this specific transition plan and business goals.