Author Archives: Paul Marchant

Information Update – Wireless Authentication Update

When?

Wednesday, February 12th, 2025, at 8:00 pm

Why?

An internal security certificate that provides secure connections to Fleming’s on-campus wireless (Wi-Fi) services needs to be renewed annually.

What’s the impact?

After the renewal date above, the next time you connect to Fleming’s wireless services, you may be asked to confirm your device’s connection information.

Some devices may also prompt you to accept or trust the new certificate. If this is the case, it is safe to accept and trust the new certificate. More information about this prompt or trouble-shooting wireless connection issue can be found here: Article – Help Connecting to Fleming Wi-Fi

Information Update – Discontinuation of Adobe Creative Cloud Synced files

When?

Discontinuation starts February 3, 2025

Why?

Adobe is discontinuing Creative Cloud Synced files for business plans, including Creative Cloud for Teams and Creative Cloud for Enterprise. This change, initially set for October 1, 2024, has been extended to February 3, 2025.

What’s the impact?

If you use Adobe Creative Cloud Sync, the discontinuation of Creative Cloud Synced files will impact your files in the following ways:

Local Files: Files saved in your local Creative Cloud Files folder will no longer sync to Adobe’s cloud storage after February 3, 2025.

Windows
C:\Users\<Username>\Creative Cloud Files

macOS
Mac HD/Users/<Username>/Creative Cloud Files

Cloud Access: You won’t be able to access or share files through the Creative Cloud website’s Synced files tab

File Sharing: The ability to share folders and files with other Creative Cloud users will be removed.

To avoid losing access to your files, you should:

Download and back up any important files from the Creative Cloud Files folder to another storage location.

Discontinuation of Creative Cloud Synced Files

Service Restored – Frost & Haliburton Campus Networks

When?

Tuesday, January 21, 2025

Why?

A power outage in Lindsay impacted the entire Frost Campus. Additionally, the failure of redundant backup power to the Frost data centre resulted in both the Frost and Haliburton campus networks being offline for the duration of the power outage.

What’s the impact?

Network and internet access at the Frost & Haliburton campuses has now been restored.

Major Incident TDX-2237273

ITS is hiring! – Job ID 3125 – Senior Enterprise Web Applications Analyst

ITS is looking to hire a Senior Enterprise Web Applications Analyst.

Reporting to the Manager of College Information Systems, this position will lead the work groups support for the College’s use of Information Application Services, including but not limited to Oracle/PeopleSoft’s Enterprise Resource Planning (ERP) software by coordinating communications (primarily work requests, status updates and meeting correspondence) between the client departments college-wide and the IT division with the purpose of prioritizing assigned tasks, challenging, and clarifying requirements and performing initial analysis and assessment.

Administer the College Enterprise Portal including design, development, support and analysis. Source, develop and support contribution tools deployed to content owners across the entire College community. Manage and maintain information provided by contributors throughout the College. Act as single point of contact for our portal vendor and the external third parties with content provided on or through the college portal. Plan, coordinate and manage regular maintenance windows for portal vendor software updates with input/consideration for all operational areas of the College.

Research industry trends and anticipate short- and long-term future College requirements. Integrate using delivered services and/or responsible for analysis, design, development and implement core services as associated to College’s ERP system. Anticipate and research any security needs and provide direction for portal applications in conjunction with ERP and any third-party systems as needed. Support the client departments by gaining understanding of their business processes and system requirements through consultation.

Learn more and apply here: Job ID 3125 – Senior Enterprise Web Applications Analyst

Scheduled Maintenance – Sutherland Residence – Building 1 – Network Upgrades

When?

Wednesday, November 27, 2024, from 10am – 1pm

Why?

ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.

What’s the impact?

Internet access will be unavailable during outage periods.

Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less than 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 or 6 Study Room or on Campus.

If you have any questions or concerns, please reach out to the Residence office directly.

Scheduled Maintenance – Sutherland Residence – Building 2 – Network Upgrades

When?

Wednesday, November 20, 2024, from 10am – 1pm

Why?

ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.

What’s the impact?

Internet access will be unavailable during outage periods.

Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.

If you have any questions or concerns, please reach out to the Residence office directly.

Scheduled Maintenance – Sutherland Residence – Building 4 – Network Upgrades

When?

Wednesday, November 13, 2024, from 10am – 1pm

Why?

ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.

What’s the impact?

Internet access will be unavailable during outage periods.

Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.

If you have any questions or concerns, please reach out to the Residence office directly.

Technology Modernization

The College recognizes the importance of technology modernization for maintaining efficient, reliable, and secure IT solutions and infrastructure. We will:

  • Invest in updating and modernizing end-point devices used by students and staff.
  • Refresh hardware and software in the College’s data center and network infrastructure.
  • Favour cloud-ready and modern commodity-based components and services as we rearchitect our technology stack to fit a more modern IT landscape.
  • Embrace new and emerging technologies.

Projects supporting this initiative & related outcomes includes:

Project

Status
Student End-point Replacement (24/25) Completed
Haliburton macOS Lab Upgrade Completed
Staff End-point Replacement (24/25) Completed
Multi-function Printer Refresh Completed
Data Centre Server Refresh (24/25) In Progress
Re-platform PeopleSoft ERP system In Progress
Wireless Upgrades In Progress
Wide Area Network (WAN) 20 Gbps Link (BR-FR) Upgrade Completed
Network Switch Upgrade (Campus) In Progress
Network Switch Upgrade (Sutherland Residence Village) Completed
Network Switch Upgrade (Frost Residence) In Progress
Classroom Audio-Visual Upgrades (24/25) In Progress
PeopleTools 8.6 Upgrade In Progress
PeopleSoft Functionality Review (IBM) Completed