Tuesday, December 3, 2024 from 10:00 PM to 11:59 PM.
Urgent maintenance to how the college’s phone system connects to the public telephone network.
Inbound/outbound calls to Peterborough will be unavailable during this time. E911 will also be unavailable during this outage.
Wednesday, November 27, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less than 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 or 6 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Wednesday, November 20, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Wednesday, November 13, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Wednesday, November 6, 2024, from 10am – 1pm
ITS will be conducting network infrastructure upgrades to wired and wireless networks during the above maintenance window.
Internet access will be unavailable during outage periods.
Staff will be upgrading the wired network first, followed by the wireless network. Outages are expected to be less then 2 hours, however can be up to the entirety of the maintenance window. Internet access will be available in Building 5 Study Room or on Campus.
If you have any questions or concerns, please reach out to the Residence office directly.
Friday, October 25, 2024, between 9:00 am and 1:00 pm
The network switches within riser room FR265 will be replaced.
Network access (Internet, applications, data) – both wired and wireless – will be unavailable during this time.
A segment of the Frost West Wing (main campus building) will have no network. (e.g. 280 lecture theatre, 190 classrooms, some offices)
Monday, October 21, 2024, from 9:00 pm to 10:00 pm
Maintenance on switches in riser room FR166 is required.
During the maintenance period, access to the following will be impacted
Fleming ITS will be discontinuing web browser access to our VDI environment. As of Monday, VDI users will need to use the VMware Horizon client application to access VDI services.
Monday, September 23rd, 2024.
These changes are required to maintain the security of the College’s VDI service. The Horizon client application also provides better performance and more features when using VDI.
If you are already using the VMware Horizon client to connect, no action is needed.
If you connect to VDI using a web browser, follow these instructions to download, install and configure the Horizon client application on your device.
If you require any assistance with the instructions, please contact the IT Service Desk by visiting our VDI service page and clicking the [ Create Ticket ] button.
Beginning on Tuesday, June 25, 2024.
The ITS Department is excited to announce the launch of Fleming’s new Team Dynamix (TDX) Service Portal. Our goal is to improve IT service delivery by providing a modern, efficient, and user-friendly way to find information, request services and resolve issues.
The TDX Service Portal is available at the following web address: tdx.flemingcollege.ca (Bookmark it now for future use.)
The new portal will improve access to service and support resources by providing:
As of June 25th, the ITS Department will no longer be accepting IT support requests via email to itsupport@flemingcollege.ca.
The TDX Service Portal will instead become the primary method by which users request IT services and support. The steps are:
You will receive an email confirmation that your ticket was created. Email notifications will also be sent for any ticket updates or correspondence with the IT staff member assigned to work on your request. You can reply to these TDX system generated emails when communicating about a specific ticket, you just can’t initiate a new ticket via email.
Access to in-person and phone-based IT support services remains unchanged. During business hours you can access these services by calling 1-(866)-353-6464 x4111 or visiting room C2.102 at Sutherland Campus or room FR-340 at Frost Campus.
Check out the Team Dynamix (TDX) section of the Knowledge Base.