Category Archives: Service Notifications

Scheduled Maintenance: Student File Server – Saturday March 7

When?

Saturday, March 7, 2026, from 8:00 pm to 11:59 pm.

Why?

To perform system upgrades.

What’s the impact?

During the maintenance window, student files stored the network file server will be unavailable. Students will be impacted as follows:

  • H (Home) drive will be unavailable, both as a network drive for on-campus PCs and through MyWorkDrive.
  • Logins to on-campus student PCs will be unavailable, as the H-drive is required to provide a consistent desktop experience across all student computers.
Access to all forms of Office 365 file storage (OneDrive, MS Teams, and SharePoint) will not be impacted.

Scheduled Maintenance: Wireless (Wi-Fi) Network Upgrade | Saturday March 7, 2026 from 2:00 to 6:00 pm

When?

Saturday, March 7, 2026, from 2:00 pm to 6:00 pm.

Why?

To upgrade the College’s wireless (Wi-Fi) network infrastructure.

What’s the impact?

Fleming’s on-campus wireless (Wi-Fi) service will experience short, intermittent outages during this maintenance window.

After the upgrade, the next time you connect to Fleming’s Wi-Fi service, your device may ask you to confirm the connection information and/or trust a new certificate – which is safe to do as part of this upgrade. More guidance on troubleshooting wireless connectivity can be found here: Article – Help Connecting to Fleming.

Scheduled Maintenance: OneCard | Wednesday February 25th, 2026 from 2:30pm to 6:30pm

When?

Wednesday February 25th, 2026 from 2:30pm to 6:30pm.

Why?

To preform maintenance activities on the College’s OneCard systems.

What’s the impact?

OneCard services to add funds and make purchase transactions will be unavailable during this planned outage.

OneCard will continue to function normally for room and door access.

Information Update: Launch of Remote Control Support

When?

Monday, February 23, 2026

Why?

The Fleming ITS Department now offers  Remote Control Support  to provide faster and more effective technical assistance without requiring an in-person visit.

Staff using Fleming-issued computers can grant IT Service Desk technicians secure remote access to their devices through the TeamViewer application. This allows IT staff to diagnose and resolve issues more efficiently while minimizing disruption to your work.

How?

Visit the TDX Service Portal to request Remote Control Support.

Caution – Be Aware of Fake Support Calls

Cybercriminals posing as legitimate IT support staff may contact you by phone or email and urge you to join a malicious remote access session. If anything seems suspicious, do not accept the remote session invitations or provide any device connection information. Only participate in remote support sessions scheduled through the TDX Service Portal with an authorized member of the Fleming College IT Service Desk team.

Scheduled Maintenance: Student File Server – Sat Feb 21

When?

Saturday, February 21, 2026, from 9:00 am to noon.

Why?

To perform system upgrades.

What’s the impact?

During the maintenance window, student files stored the network file server will be unavailable. Students will be impacted as follows:

  • H (Home) drive will be unavailable, both as a network drive for on-campus PCs and through MyWorkDrive.
  • Logins to on-campus student PCs will be unavailable, as the H-drive is required to provide a consistent desktop experience across all student computers.

Access to all forms of Office 365 file storage (OneDrive, MS Teams, and SharePoint) will not be impacted.

Slido Lunch and Learn Invite

When?

Wednesday, February 25th at 12:00 pm

What is it?

Slido Lunch and Learn

Grab your lunch and join us on February 25th at noon for a short session on making the most of Slido.

Slido is an audience interaction platform for live polls, Q&A and quizzes, integrated into PowerPoint, Webex and MS Teams, making it easy for meeting hosts to collect questions, gain insights and run interactive sessions.

The session will cover how to:

  • Get started using Slido
  • Using Slido with PowerPoint, Webex and Microsoft Teams
  • Cool things you can do with Slido

Why?

Prize Alert  Attend this upcoming session for a chance to win a $100 Best Buy gift card.

Where?

Join us on Webex; register here to receive a meeting invite.

Launch of New Phishing Protection Platform

When?

Wednesday, February 11th, 2026

What is it?

Fleming College has launched additional phishing protection features from our Microsoft Defender for Office 365 suite of tools. This software will be used to conduct simulated phishing exercises and provide users with targeted awareness feedback as needed. Most staff can expect to receive approximately one simulated phishing email per month.

Why?

Phishing remains one of the most common and effective methods used by cybercriminals. Phishing is successful because it targets human behaviour rather than technical vulnerabilities. The goal of launching this new phishing protection platform is to measure risk, improve security awareness, reduce incidents and breaches, and strengthen the College’s overall cyber resilience.

✅ Did you know? Regular phishing exercises are required under the College’s cybersecurity insurance policy.

How?

Reporting a suspected phishing email (real or simulated) is one of the best ways you can help protect Fleming College. If something looks suspicious, report it right away; you are a critical part of our cybersecurity program.

Notepad++ software upgrade to mitigate security vulnerabilities

When?

Wednesday, February 4, 2026

Why?

Security vulnerabilities affecting older versions of Notepad++ software

What’s the impact?

All students and staff that currently use the Notepad++ software. The rollout of the latest secure Notepad++ software will take place over the next 2-3 days. 

Students and staff are encouraged to use alternative text editors while IT upgrades the software on identified workstations.

For more information on Notepad++ and this vulnerability, please see this page: Service – Notepad++

Information Update: Wireless Authentication Update

When?

Tuesday, January 13th, 2026, at 9:00 pm

Why?

The annual renewal of a certificate that facilitates secure connections to Fleming’s on-campus wireless (Wi-Fi) service.

What’s the impact?

The next time you connect to Fleming’s Wi-Fi service, your device may ask you to confirm the connection information.

Some devices may also prompt you to accept or trust the new certificate. It is safe to do so as you are expecting this change.

More information about this prompt or troubleshooting wireless issues can be found here: Article – Help Connecting to Fleming Wi-Fi

Information Update: Welcome to Fleming! Your Tech Resources for a Great Semester

Welcome to Fleming!

Your student experience matters to us, and we’re here to make sure technology supports your success every step of the way. Whether you’re new or returning this semester, here are the top resources to help you start strong:

 Protect Your Online Identity
    • Update Your Fleming Password
      Choose a strong, unique password known only to you.
      Tip: Forgot your password? Reset it anytime using your MFA factor.
    • Set Up Multi-Factor Authentication (MFA)
      Add more than one MFA method (e.g., phone, app) so you don’t get locked out.
    • Stay Cyber-Smart 
      Watch out for fake job, scholarship, or bursary offers!
      Learn More: Phish Awareness
      Complete our Cybersecurity Awareness Training  and earn a Co-Curricular Record (CCR) credit.
 On-Campus Services
 IT Support – We’re Here to Help!
 Stay Connected
Start the semester strong—explore these resources today!

For more information, contact

IT Service Desk

https://tdx.flemingcollege.ca/

1-866-353-6464 x4111 Option #1

Check Network System Status