What This Position is About:

Lead the work group’s support for the College’s use of Information Application Services including but not limited to Modern Campus Lifelong Learning and D2L Brightspace Learning Management System (LMS) by coordinating communications (primarily work requests, status updates and meeting correspondence) between the client departments college-wide and the IT division with the purpose of prioritizing assigned tasks, challenging and clarifying requirements and performing initial analysis and assessment.

Provide Technical and Business Analysis support for the College’s Modern Campus Lifelong Learning Registration Portal and D2L Brightspace Learning Management System (LMS) by deploying and configuring purchased modules.

Support the client departments by gaining understanding of their business processes and system requirements through consultation. Research solutions to meet these requirements that fit the priorities and resources of the College and promote and deploy these solutions that may involve deploying a new module from the Registration Portal (currently Modern Campus Lifelong Learning) and/or Learning Management System (LMS) vendor (currently D2L Brightspace) and managing vendor contracted services.

Support client departments with product knowledge transfer by assisting in training, preparing training materials and researching product capabilities.

Provide direct technical support to students and training facilitators through work requests, delivery of training, and preparation of training materials.

Further support is provided by maintaining an awareness of current industry standards and assisting the College in evolving and developing information systems that can remain compatible with, and take advantage of, the developing trends in the information processing industry.

How To Apply:

Internal Candidates: apply through My Campus by visiting the Career Opportunities page.

External candidate: apply by visiting the Fleming Careers Page.