When?

Monday, February 23, 2026

Why?

The Fleming ITS Department now offers  Remote Control Support  to provide faster and more effective technical assistance without requiring an in-person visit.

Staff using Fleming-issued computers can grant IT Service Desk technicians secure remote access to their devices through the TeamViewer application. This allows IT staff to diagnose and resolve issues more efficiently while minimizing disruption to your work.

How?

Visit the TDX Service Portal to request Remote Control Support.

Caution – Be Aware of Fake Support Calls

Cybercriminals posing as legitimate IT support staff may contact you by phone or email and urge you to join a malicious remote access session. If anything seems suspicious, do not accept the remote session invitations or provide any device connection information. Only participate in remote support sessions scheduled through the TDX Service Portal with an authorized member of the Fleming College IT Service Desk team.