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If you cannot use any of our preferred MFA authentication methods—i.e., an authenticator app, SMS text messages, or voice calls—then as a last resort, using a physical security key is an option. The Fleming ITS department supports two types of physical security keys:
- FIDO2 USB security keys are available to students and staff.
- One-time password (OTP) fobs are available only to staff.
The process for this is as follows:
Students
- Purchase a supported FIDO2 USB security key.
- The College recommends this model of Yubico security keys.
- Follow these directions: How to Set Up a Security Key for MFA.
Staff
- Staff may purchase/provide their own FIDO2 USB security key, or request Fleming ITS department to provide one, and then follow these setup instructions: How to Set Up a Security Key for MFA.
- Staff may request a one-time password (OTP) fob device from the ITS department by submitting a ticket: itsupport@flemingcollege.ca.
- No user setup is needed for an OTP fob device; staff must pick up this device from the Service Desk when ready.
