Protect Your Password

• Use a strong and unique password that only you know. Review our user standard for the protection of passwords (US-101) for full details.
• Safeguard any password managers or browsers that save your Fleming credentials.
• Instructions are available for “How to Sign Out from All Devices,” if needed.

Follow the Password Complexity Rules

• Must have at least 10 characters and at most 32 characters
• Must include characters from at least three (3) of the following types:
  • uppercase characters (e.g., A, B, C)
  • lowercase characters (e.g., a, b, c)
  • numeric characters (e.g., 1, 2, 3)
  • special characters (e.g., !, @, #)
• Cannot have been used previously, for this account

Change Your Password

You remember your password but wish to change it:

• URL: https://account.activedirectory.windowsazure.com/ChangePassword.aspx
• Instructions are available for “How to Change Your Password.”

Reset Your Password

You forgot your password and wish to reset it:

• URL: https://passwordreset.microsoftonline.com/
• Instructions are available for “How to Reset Your Password With MFA.”
• This self-serve option requires MFA registration because it uses your MFA factor to validate your identity.

Set Up MFA

You wish to learn about and set up MFA:

• URL: https://department.flemingcollege.ca/its/mfa/
• All Fleming accounts are protected by multi-factor authentication (MFA).
• MFA is mandatory for all Fleming users.
• Benefits include increased protection and self-serve password resets.

Ask for Assistance

For technical support, please contact the Fleming ITS Service Desk:

• itsupport@flemingcollege.ca
• 1-866-353-6464 x4111 Option #1