FAQ’s

Q:  What is counselling?
A:  Counselling is an interactive process that can help you address a range of issues that may be affecting your academic success and personal well-being.  We offer short-term,  solution focused, supportive counselling in a safe, non-judgmental setting.  If you and/or your counsellor decide that you require more intensive or longer-term therapy, we can facilitate a referral to an outside agency that will better suit your needs.

Q:  How long will I have to wait for an appointment?
A:  Typically, we can offer you an walk-in appointment within 1-3 days, depending on your availability.

Q:  Is there any charge for counseling services?
A:  No, all of our services are provided free of charge for all current students.

Q:  Is this service confidential?
A:  Yes.  Counselling Services is governed by the Personal Health and Information Privacy Act.  Any information you share in counselling, including the fact that you have accessed our services, is confidential.  It will not be shared with other offices within the college, faculty, your parents or outside agencies without your express written consent.   There are some situations where counsellors will have an obligation to report information, including but not limited to imminent risk of danger to yourself or others, complying with a subpoena or where the safety of a minor child is involved. Please refer to our Confidentiality Policy .

Q:  Do I need a referral to see the Psychiatrist?
A:  Yes, you will need to meet with a counsellor to discuss your need to see a psychiatrist, before you can be referred for an appointment.

Q:  What if I feel I am unable to wait 2-3 days to see a counsellor?
A: We offer same day appointments that are available to students who are experiencing a crisis or are in distress.   Any student who is experiencing suicidal thoughts or behaviours will be seen as soon as possible after they present to Counselling Services, and in all cases in the same day.

Q:  Is there counselling available if I’m at the Haliburton or Cobourg campus?
A:  Yes, all current students are able to access our services.  Please go to the main office of the Haliburton or Cobourg campus to find out how to make an appointment to see a counsellor.  Or click on the “How to Book an Appointment” tab on the home page of this website.