Frequently Asked Questions (FAQs)

Admissions

Q: Where do I find my timetable?

Log into your student portal and click on “My Student Centre” on the left-hand side. You will see your timetable on the first page.

Q: How do I make a tuition payment?

Please visit this webpage here:

https://flemingcollege.ca/tuition/how-to-pay-your-fees

Q: What is a OneCard and how can I get it?

Please visit this webpage here:

https://department.flemingcollege.ca/onecard/

Arrival Services

Q: Do you provide airport pick-up services and/or accommodation?

YES! Please visit this webpage here:

https://flemingcollege.ca/international-education/arrival-services

Orientation

Q: I missed the virtual orientation sessions, how can I access this information?

To watch the recordings of our virtual orientation, please visit this webpage here:

https://department.flemingcollege.ca/iss/fall-2024-orientation/

Working

*You can only work on or off campus while studying if you meet ALL of the requirements listed here: https://department.flemingcollege.ca/iss/immigration/off-campus-work-permit/

Q: When can I start working in Canada?

You can start working in Canada on your first day of classes, as long as you meet the requirements to work.

Q: How many hours can I work per week as a full-time student?

24 hours per week.

Q: How many hours can I work per week as a part-time student?

Zero (0) hours per week.

The exception to this rule is that you are only studying part-time because:

  • You’re in the last semester of your study program and you don’t need a full-time course load to complete your program AND
  • You were a full-time student in your program up until your last semester.

Q: Can I work on campus and off campus at the same time?

Yes, you can work 24 hours a week off-campus PLUS unlimited hours on campus at the same time. For more information about working on-campus please visit this link here: https://department.flemingcollege.ca/iss/immigration/working-on-campus/

Taking a break from your studies

Q: Can I work full-time between completing my first program and starting my second program?

Yes, as long as you meet ALL of the following requirements:

  • You were already able to work off-campus during your previous studies
    • You have the remarks on your study permit that you are authorized to work on or off campus
  • You have a valid study permit OR you applied to extend your study permit before it expired
  • You received written confirmation from your current school that you completed your program (i.e., Completion Letter)
  • You received a letter of acceptance to a new full-time study program at a DLI
  • You’ll start your new program within 150 calendar days of receiving the confirmation that you completed your previous program

For more information, please visit this link here:

https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/work/work-off-campus.html#after

Post-Graduation Work Permit (PGWP)

Q: What documents do I need for my PGWP?

Review the instruction guide listed on our PGWP webpage:

https://department.flemingcollege.ca/iss/immigration/post-graduate-work-permit/

Q: Can I take a post-graduate program and an Ontario college certificate program, and still be PGWP eligible?

Yes! As long as you are PGWP eligible and the programs that you complete are PGWP eligible AND they are completed with a gap of no more than 150 days between the two programs, you can submit both completion letters in your PGWP application.

For more information, please visit this link here:

https://department.flemingcollege.ca/iss/immigration/post-graduate-work-permit/

Scheduled Breaks

Q: When is my scheduled break?

Please reach out to your program coordinator to ask if you have a scheduled break and if so, when.

Q: How many hours can I work on a scheduled break (reading week, summer break and in between semesters)?

If you meet the criteria to be able to work while studying AND you are a full-time student before AND after the scheduled break, you can work full-time during the scheduled break.

For more information, please visit this webpage here:

https://department.flemingcollege.ca/iss/immigration/off-campus-work-permit/

Q: Can I study during my scheduled break?

Yes, and you can study and work full-time at the same time during your scheduled break.

Q: Where can I find a college-issued break letter?

Fleming College (i.e., the international student services department, the records department, and our program coordinators) do not issue official letters to students when taking authorized or unauthorized breaks. The only authorized breaks are your reading weeks and breaks in between semesters that your whole class/cohort takes as well.

Co-op/Placement/Clinicals

*All international students who have a co-op, placement or clinical as part of their program, must have a Co-op Work Permit to go on placement.

Q: I need a Co-op Work Permit, how do I apply for one?

Please visit our co-op work permit webpage (that includes video tutorials on how to apply) here: https://department.flemingcollege.ca/iss/immigration/co-op-work-permit/

Q: How many hours can I work while also completing my co-op?

Co-op hours are completed under your co-op work permit. Working off-campus falls under your study permit. You can work up to 24 hours a week under your study permit PLUS your co-op hours at the same time as long as you are a registered full-time student.

Q: Can I take a paid co-op?

Yes. Your co-op can be paid or unpaid.

Traveling as an International Student

Q: What documents do I need if I travel outside of Canada as an International Student?

Please review the following webpages:

https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/study-permit/prepare-arrival.html

International students travelling outside Canada and then re-entering – Canada.ca

*DO NOT TRAVEL OUTSIDE OF CANADA IF YOU HAVE MAINTAINED STATUS.

For more information about maintained status, please visit this webpage here:

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/temporary-residents/visitors/implied-status-extending-stay.html

Changing school/college (DLI)

Q: Can I use the same study permit if I want to change my school/college?

Yes, but make sure you notify the IRCC of this change, before you begin at the new school. Please visit this link here for more information:

https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/change-schools.html

Q: How do I change my school/college?

Please visit this link here for detailed instructions:

https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/change-schools/account.html

IRCC Portals

Q: How do I link my application to my online account? 

Please visit this link here for more information:

https://ircc.canada.ca/english/helpcentre/results-by-topic.asp?st=23.4

Health Services

Q: How can I claim/get a refund for the health services I received?

For medical claims such as lab, hospital or doctors’ claims please use this form:  https://morcare.ca/files/marketing/53/64d64e981aa3c-morcare-healthcareform-2023-2024-rev9-FILL-FLEMING.pdf

Fill out sections 1a, 2, 3 and 5. Attach all original invoices/receipts and email it to claims@morcare.ca.

Q: How do I get my Health Card?

Please review the FAQ section of this International Student Services webpage (Health Insurance):

Health Insurance | International Student Services (flemingcollege.ca)

Q: Do I get a physical copy of my Health Card?

No, but you can download the online copy from your phone, laptop, or desktop.

The Government of Canada can change rules, regulations, policies, and eligibility requirements at any time. The contents of this webpage were based on policies and legislation of the drafting date. Students are responsible for ensuring that they are in compliance with all Immigration, Refugees and Citizenship Canada (IRCC) regulations at all times during their studies and while in Canada. Fleming College staff are not authorized to provide advice or guidance on immigration-related matters, other than our International Student Advisors. Applicants and students should consult the IRCC website at https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada.html  or contact the IRCC Call Centre at 1-888-242-2100 to confirm or clarify immigration-related information and requirements.