There may be times when students need to express some dissatisfaction regarding their suitemates’ actions within their residence suite. These ‘complaints’ may be in regards to conflicting personalities, violations of the suitemate agreement, cleanliness standards, or general concerns in regards to the duties of each suitemate.
The Residence Life Department encourages residents to talk and resolve their complaint informally within the suite without having to solely rely on residence staff intervention. However, this may not be practical or appropriate. As such there is a procedure that Residence Life Staff will follow, developed from best practices, to resolve suitemate conflicts.
The goal of this process is to assist residents through the conflict resolution process and help set clear expectations, and sometimes boundaries, to allow residents to live together and resolve issues while pursuing their academic studies.
Given this approach, room transfers are a last resort and the Residence Life Community Supervisor or designate will only consider this as an option when all other attempts to resolve the conflict have been exhausted.
There are several people available in residence and on-campus to assist students in residence
- Residence Assistants (RAs)
- Senior Residence Assistants (SRAs)
- Residence Life Community Supervisor
- Counselling Services
- Health Services
Resources