Leadership (Option #1)

The “Leadership” specialty stream of the Certificate is intended to focus on building knowledge and skills for some of the key elements of leadership. This stream will be of particular interest to participants who may be considering temporary, project-based, or permanent leadership opportunities. It will also be of value to participants who wish to improve their leadership capabilities within their existing support staff role with a view to enhancing their overall work environment, building more effective interactions with their manager, and improving their ability to contribute to the success of their Department/School. Through the completion of the Certificate’s foundational courses, participants will have been exposed to a variety of leadership concepts such as communications, business ethics, LEAN processes, and an introduction to Fleming budget processes. In the Leadership specialty stream, participants continue to build upon those foundational concepts by focussing on learning outcomes related to leading teams, managing change, and effective performance management. Participants who successfully complete the PD Certificate program with the “Leadership” specialty will have improved not only their awareness of general leadership concepts but also their confidence in applying them.

Leadership Modules
(all modules must be completed)

1. Leading Teams(9 hrs; in-class)
This course will examine the leader’s role in the development and success of teams in the workplace. Leaders will learn the differences between a group and a team, analyze various types of teams including self directed work teams, and explain how coaching and mentoring skills assist team effectiveness.

Participants will learn to:

  • Evaluate a team at two stages of the team development and process utilizing the appropriate tools and criteria for both individual and team performance.
  • Explore the influences of vision, goal setting and team member selection to building highly effective teams.
  • Describe the concepts of trust and collaboration including the impact on teams and organizations.
  • Evaluate leadership styles and their impact on conflict and other leadership scenarios.
  • Lead a team through a team building exercise.

2. Managing Change(9 hrs; in-class)
Today’s leaders are often called upon to implement and support the change process. They need to be able to identify and respond to internal and external factors that will determine when and what types of change initiatives are required. Environmental scanning, identifying trends, implementing and measuring successful change are all essential to developing and managing change to the benefit of the organization. Organizational readiness and risk assessment will also be covered in the context of best practices.

Participants will learn to:

  • Identify the elements of change management.
  • Explain the roles and responsibilities of the leader in managing change.
  • Apply tools and techniques for managing change to a workplace situation.
  • Develop a communication plan for a change initiative in to order to maximize buy-in and minimize resistance.

3. Performance Management(9 hrs; in-class)
Leaders and managers need to know and demonstrate techniques for managing employee performance in order to increase productivity and organizational effectiveness. This course will focus on performance analysis, counseling, coaching, constructive feedback, conflict resolution, performance management systems and overall strategies for performance management.

Participants will learn to:

  • Explain employee motivation in order to determine methods of motivating employees.
  • Explain performance management including the advantages & disadvantages of a performance management system.
  • Identify performance management issues in order to develop strategies to address these issues.
  • Provide coaching for performance management issues in order to bring the discussion to a positive conclusion.
  • Demonstrate leadership skills when dealing with performance issues.
  • Complete a performance management interview including documentation of the outcomes

Return to Top